Digital Transformation and ERP Systems in the Global Tourism, Hospitality and Gastronomy Sector: Impact, Comparison of Leading Software and New Technological Trends
Keywords:
ERP, digital transformation, tourism, hospitality, gastronomy, artificial intelligence, IoT, blockchainAbstract
This article comprehensively analyzes the evolution, implementation, and impact of ERP systems and integrated accounting software in the global tourism, hospitality, and gastronomy industry. It emphasizes leading platforms such as SAP S/4HANA, Oracle Cloud ERP, and Microsoft Dynamics 365, as well as niche solutions like Nimble Property and HIA Software. The study highlights the integration of emerging technologies such as IoT, Blockchain, and advanced analytics to redefine productivity and guest experience. Results demonstrate that technological modernization optimizes back-office processes and acts as a strategic growth driver.
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